Frequently Asked Questions (FAQ)
In addition to those people who walk through your door or phone for a brochure, there are now a large and growing number of people who have discovered that they can save a great deal of time, money and frustration by locating suppliers on the internet and then browsing their websites to check out their product range and/or list of services.
Consequently, if you do not have a website your company is virtually invisible to an increasingly large number of potential customers. And if your competitors have a website and you do not, then these potential customers will be visiting them and not you. If however, you have a website and they do not, then the roles are reversed and you enjoy the advantage.
Right or wrong, fair or unfair, many people nowadays are judging a business based on a) whether it has a website or not (ie “how professional can it be or what substance can it have without one?”) and b) how attractive, professional and extensive that website is.
An attractive, professionally designed website can create a superb first and lasting impression of your company.
All the traditional methods of promoting and advertising your business (eg business cards, flyers, leaflets, newspaper and magazine adverts etc.) become much more effective when they are able to direct people to your extensive and impressive brochure website which is available 24 hours a day, 7 days a week.
The success of a website can lead to cost savings in the size and frequency of traditional advertisements and the printing of such items as flyers and brochures.
Unlike a printed brochure, a website is very quick, easy and simple to update and expand.
Being accessible 24/7, a website can provide important information to your potential customers and provide a means by which they can contact you (email) even when your business is closed.
The size and scope of a website affords you the opportunity to describe in great detail your company’s unique selling points, (ie what differentiates you from your competition). Your site will also enable you to display all the positive testimonial comments and letters from your satisfied customers.
Tens of thousands of UK businesses just like yours have already acquired one and more businesses are joining them every week.
It has never been easier, simpler, better value and more affordable than it is today with OPG!
We will design, host and maintain a highly attractive and professional website (including email accounts and search engine submissions) on a totally pay-as-you-go basis.
You will acquire an experienced and knowledgeable web partner committed to helping you obtain a return on your investment and generous in its advice and support.
Your company will receive a free of charge entry on the Neighbourhood Professionals national online directory (which receives 1.3 million visitors per annum at present and this number is increasing month by month). Visitors can ‘click through’ this entry and visit your website.
We have made the experience of obtaining an impressive and effective website
a very simple and pleasurable experience.
All clients receive dedicated (and friendly) telephone and email support and regular access to tips and advice on how to obtain maximum benefit/return from your website.
We offer a flexible service with options so you can tailor your website to your own specific needs and budget.
We have 33 years experience in serving the promotional and marketing needs of small and medium sized enterprises throughout the UK and Ireland.
We are already the web partner of choice for some 1,500 satisfied clients throughout the UK and Ireland.
Your direct debit payment is guaranteed not to change for a minimum of 24 months. After this time, should a small increase be necessary, we will contact you to let you know. Any future change in your direct debit payment would again be guaranteed for at least 24 months.
For your convenience, it is our standard practice to register your .co.uk domain name (or website address ie www.yourbusiness.co.uk) and be listed by Nominet (the governing body for .co.uk) as the registrant.
Quite simply, your site will look like a highly attractive, well designed printed colour brochure but with the advantage of being interactive, easier to alter and easier to expand. And because there are no postage or print costs attached to the website, it is much more cost effective than a printed brochure.
Simply send us your letterhead and business card together with any existing and relevant brochures, flyers and photos you may have. If you have any written copy for your new website, please send it to us, although as part of our unique service a member of our editorial team will be seeking a 10/15 minute phone call with you immediately after your sign up for our service. This brief fact-find/interview will provide us with everything we need to produce your ‘home’ or ‘about us’ page.
No, OPG can deliver its unique website service without your needing a computer. Once designed and built, colour proofs of all pages can be sent to you for amendment and/or approval.
The speed with which your website progresses to completion is largely dependent on how quickly you supply us with the necessary copy and photos and which website package you have chosen. As a general rule, simply because of the amount of copy and customization involved, for a Gold Service site we should have something for you to look at around 21 working days after we have received the copy. For Bronze or Silver sites we should have something for you to look at about 14 working days after we have received your copy. A good guide for a completed site is about 4 to 5 weeks from receipt of your copy.
Simply call us now on freephone 0800 612 1408 or click here to send us an email.
Whilst we always endeavour to provide excellent service, should you have any queries or cause for complaint, please contact us by email email@example.com, giving as much detail as possible and a member of our customer service team will acknowledge your email within 2 working days giving a timescale of when you will receive a response to your comments.
Please click here to see testimonials from some of our many satisfied clients.