How to request technical support

If your query is not covered in the Technical Support section on this website, you can place a support call with our webteam directly by telephoning 01253 783228 or 01253 783227. Alternatively, you can use the form opposite to report the issue.

If you are reporting an email issue, please make a note of and include any error messages in full, including the error code (which should begin with "0x8" if you are using Outlook or Outlook Express).

Please note: We can only support clients with technical issues related directly to our website or email services.