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Setting up your new email account in
Windows 10 Mail

If this is the first time you have added an email account to Windows 10 mail then please follow the instructions below using the Setup Wizard.

If you have already have an email account setup in Windows 10 Mail, then please follow the instructions further down the page. Click here to go to these instructions.

Open Windows 10 Mail from the start menu.
If you have just installed Windows 10 then click on the Start Menu in the bottom left hand corner..

If this is the first time you have opened Windows 10 Mail then the Startup wizard will show.
Click Get Started.

Windows 10 Mail will ask you to add an account. Click on the Add Account button.

You should now see a new panel popup showing a list of 6 options of the types of accounts you can add.

Please scroll down in this panel to see a 7th option, which is Advanced Setup

Please select the Advanced Setup option to proceed

On the next screen please select the Internet Email option

You now need to enter your account details in the fields you see

  • Account Name:
    Enter the name of the account. We have just entered email address here, but you can call it something like your "Business Address".
  • Your Name:
    Please enter your name here
  • Incoming Email Server:
    Enter mail.opgweb.co.uk as your Incoming Mail Server
  • Account Type:
    Select either POP3 or IMAP4.
    (Not sure which one to pick then read the following:
    If you only want your email on your computer then select POP3. If you want to see your emails on multiple devices like your computer and your mobile phone or tablet then select IMAP4.)

Account Type:
Option Chosen

Please continue to scroll down in this settings box to see more of the settings...

  • Username:
    Enter your full email address. (Your username is your full email address ie. name@yourdomain.co.uk)
  • Enter your email password which you will have been provided.
  • Outgoing (SMTP) Email Server:
    Enter mail.opgweb.co.uk This is your Outgoing Email Server address

To view the last few settings in this box please continue to scroll down...

The last four setting in this panel are shown above, they are:

  • Outgoing server requires authentication
  • Use the same user name and password for sending email
  • Require SSL for incoming email
  • Require SSL for outgoing email

Please untick the last two boxes

  • Require SSL for incoming email
  • Require SSL for outgoing email

So your settings should now look like this below

One you have added all your email account details you can click the Sign-In button.

Once you have clicked the Sign-in button you should see the following message...

You can now click the Done button.

You are now done, click the Ready To Go button.

Windows 10 Mail will now connect to your email account and show you any emails in your inbox.

That's it, you are done. Congratulations.

You’ve now configured Windows 10 Mail to send and receive email using POP3 or IMAP4. Depending on which option you chose earlier.

Adding a new email account in Windows 10 Mail when you already have an account setup.

Open Windows 10 Mail from the start menu.


If you have an email address already setup in Windows 10 Mail then when you open Windows 10 Mail you should see something like the following screen in the bottom left hand corner.

Please click on the cog icon.

Once you have clicked on the cog you should see a new panel appear on the right hand side of the window.

Now click on the Accounts option

Now click on the + Add Account button to add your new email address.

You should now see a new panel popup on your screen, showing a list of 6 options of the types of accounts you can add.

Please scroll down in this panel to see a 7th option, which is Advanced Setup

Please click the Advanced Setup option to proceed

On the next screen please select the Internet Email option

You now need to enter your account details in the fields you see.

  • Account Name:
    Enter the name of the account. We have just entered email address here, but you can call it something like your "Business Address".
  • Your Name:
    Please enter your name here
  • Incoming Email Server:
    Enter mail.opgweb.co.uk as your Incoming Mail Server
  • Account Type:
    Select either POP3 or IMAP4.
    (Not sure which one to pick then read the following:
    If you only want your email on your computer then select POP3. If you want to see your emails on multiple devices like your computer and your mobile phone or tablet then select IMAP4.)

Account Type:
Option Chosen

Please continue to scroll down in this settings box to see more of the settings...

  • Username:
    Enter your full email address. (Your username is your full email address ie. name@yourdomain.co.uk)
  • Enter your email password which you will have been provided.
  • Outgoing (SMTP) Email Server:
    Enter mail.opgweb.co.uk This is your Outgoing Email Server address

To view the last few settings in this box please continue to scroll down...

The last four setting in this panel are shown above, they are:

  • Outgoing server requires authentication
  • Use the same user name and password for sending email
  • Require SSL for incoming email
  • Require SSL for outgoing email

Please untick the last two boxes

  • Require SSL for incoming email
  • Require SSL for outgoing email

So your settings should now look like this below

One you have added all your email account details you can click the Sign-In button.

Once you have clicked the Sign-in button you should see the following message...

You can now click the Done button.

That's it, you are done. Congratulations.

You've now configured Windows 10 Mail to send and receive email using POP3 or IMAP4. Depending on which option you chose earlier.