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The Oldroyd Publishing Group Ltd, established in 1974, has two areas of speciality.
The first is the provision of a range of advertising sponsored print and web publications for G.P. surgeries.
The second is the provision of a unique website service on a pay-monthly basis, to a wide range and growing number of business categories.
Consequently, we offer both highly targeted advertising opportunities and excellent promotional services to local businesses throughout the UK and Ireland. A client base of more than 6,000 satisfied customers is testimony to our commitment to delivering excellent value for money and a high level of customer satisfaction.
The most prominent companies within the group are Neighbourhood Direct Ltd, which handles publications and websites for GP surgeries, and Oldroyd Publishing Ltd, which covers our Pay As You Go websites for businesses of all sizes.
Our new website provides a much greater professional image to our customers whether they are accessing it from a home PC, tablet or smart phone.
Working with you has been an absolute delight. Nothing was too much trouble and the whole process left us feeling more as friends than just a business customer. It all seemed too easy – and it was for us at our end.
The initial rework was completed well within the expected time frame and our amendment requests to the draft site were actioned sometimes even within minutes. A very impressive response time.
The upgrade makes customer online access easier for requesting prescriptions from a wider range of surgeries at a time to suit the customer. The additional list of new services we provide and the website links to external sources of information is extremely useful as a reference to point our customers toward.
We cannot thank the Oldroyd Publishing team enough. They worked as a team; no matter who has answered the telephone or picked up our emails we have been treated with respect and had each stage of our upgrade explained thoroughly. We are aware that there is no ‘I’ in team but Katy has stood out as a shining example who patiently hand held us through from start to finish. Thank you to everyone in the team, we are very grateful for your expertise and wonderful service.
Howard Barnes - Martin Davies Chemist Ltd. Received 03-07-2016
Your salesperson Marianne, was very polite, helpful and enthusiastic (not pushy). We worked either side of our half-term holiday and nothing was a problem. It was all very simple and straight forward and help was offered at every stage.
Head of Preparatory School - Harrow. Received 21/02/2017
Communication was prompt, efficient and courteous, not always the case with some organisations these days. Marianne and Sarah were both great – thanks!
Home Care Agency Owner - Milton Keynes. Received 26/01/2017
We are delighted with our website from Oldroyd Publishing Group.
The site was easy to set up and is quick and easy to administer. The online help is comprehensive and simple to access, and the customer service we received during set up was first-class. Our enquiries were dealt with promptly, politely and knowledgeably at all times. I know that if we have any further questions we can contact a member of the team by phone or email and that they will deal with our points quickly and efficiently.
The website looks great, and we have had much positive feedback from patients, who are using it fully. The customizable reports on the website usage are extremely useful and are helping us to ensure the site continues to meet our patients' needs fully. Patients and staff see the website as a great way of quickly and economically accessing a wide range of information about the practice and about health in general.
We know that we have made the right decision in choosing OPG to host our website, and we look forward to continuing to work together in the future.
Mike Richardson - Dr Driver and Partners, London E7 0EP Received 27-09-2016
The website is fabulous and your working processes very straight forward. A brilliant service, always 100% reliable and accurate and swift turnaround to all our requests often at short notice.
Mark Bebb - Ystrad Mynach - Oakfield Surgery. Received 01/09/2016
The new website is looking good and working well...
The process of working with you is very efficient and straight forward either via a phone call or the more used route of email.
Over the past four years I have always found your service to be both precise and swift, I send you through an email with a request or more often several requests and you turn these new instructions around very quickly often on the same day.
Graham Hunt - Princes Park Health Centre. Received 26/08/2016
The sales experience was very good – the initial communication and follow-up telephone calls/email correspondence was very professional.
Counsellor - Chesterfield. Received 24/08/2016
I find the quality of our website very helpful and easy to navigate through. The process behind the websites development was excellent, your team were really helpful and speedy.
Josie Russell - IT Lead, Croft Hall Medical Practice. Received 22/08/2016
The quality of our website is excellent it looks very professional and makes it simple to navigate. Very clear and always gets positive feedback from patients. Also, the options available to us for self-editing are very useful.
Whenever I have contacted your service you have always been extremely helpful and accommodating, and kept me up to date with what was happening. Very pleased and would highly recommend.
Particular thanks to Katy Morson for all help and advice when we were changing web addresses (following a practice merger). She was extremely helpful and supportive and was always happy to get in touch to explain things, a great help!
Dominic Pickering - Kingfisher Family Practice. Received 18/08/2016
I am very impressed with the quality of our website, I think it is user friendly and reflects us as a practice well.
I am also very impressed with the ongoing process of developing our site, it is very easy to get it updated, I now have the ability to update the site directly myself or if I am pushed for time can quickly run off an email to OPG explaining what we need doing and it is done usually within 24 hours of me sending the email.
I have found anyone I have ever had contact with to be incredibly friendly and helpful. Nothing is too much trouble and if my request can't be fulfilled this is explained to me in a quickly and easy to understand way.
Alison Woodley - Orchid House Surgery. Received 18/08/2016
We are very impressed with the new improved website and find it user friendly for the public and staff. The changeover was very quick and we didn't have any problems. I particularly find Katy Morson very friendly, helpful and knowledgeable. I know that I can approach her if I am finding something difficult to amend on the website and she will either guide me through this or amend it for me.
Julie Cross - Central Surgery, Barton-upon-Humber. Received 15/08/2016
Our website is of excellent quality – clear to read. The whole process has been stress free and works well. You provide excellent support.
Michelle Ford - Practice Manager, Parsonage Surgery. Received 15/08/2016
Our website is really good. All the information is clear and the site is easy to navigate. There are no irrelevant pop ups that are often annoying. It is suitable to the service we provide and is aimed at the right level for our patients. Informative but friendly. Working with your team was fantastic. They did everything we asked and more! Always easy to contact and any changes we needed to have made were put in place really quickly. So easy to change to you for our website. Gave us a good amount of time to check and change things before we went live.
Communication throughout was brilliant. Everyone I speak to is always so helpful. You have just put a patient questionnaire up for us which once again was done within 24 hours. I was talked through how to look and check the results. Nothing seems to be too much trouble which is so refreshing. Maintaining our old website took hours for just the smallest change, but I know that now we have your service in place everything will be sorted within a phone call.
Katy Porrett - Gudge Heath Lane Surgery. Received 15/08/2016
Very happy with both the design experience and the final look of the advert – Zara in particular was very helpful. Happy to recommend your service to others.
Financial Advisor - Beaconsfield. Received 15/08/2016
Particular thanks to my initial contact Paul and Zara who took over the process. Both were very helpful and professional and delivered within the estimated timescales.
Central Heating Engineer - York. Received 1-6-2016
It's been a very simple and easy journey with you. Everyone we have dealt with in your organisation has been speedy and helpful. We would certainly recommend your service to others.
Manager, Fertility Centre - Eastbourne. Received 31-5-2016
10 out of 10 for both the sales experience and the ad design process. Zara Zubrzycki has been outstanding throughout. Keep up the good work!
Chiropodist - Haywards Heath. Received 12-5-2016
You and the team are most definitely firmly on my Christmas card list. What a welcome to the practice.
Would you please extend my personal thanks to everyone involved for their efforts over and above what I could have expected. There is a wonderful old phrase, 'your lack of planning does not constitute an emergency on my part' .. and while not strictly true in these circumstances, it would have been an easy view for you to have taken.
Joanne Lush - Practice Manager, Stubbington Medical Practice. Received 4-5-2016
I would like to take this opportunity to thank you Katy for all your hard work and gentle tentative care. It has been very touching and appreciated.
Your gentle pragmatic approach has been very productive in helping me get through a process that I find testing at the best of times, you have made a difficult process much easier and more manageable than I could have ever previously envisaged.
Please could you also say a big thank you and send appreciation to Mike, my initial contact and Dave who gently supported me through the potentially complex process on my devices.
Jay Prevett - Psychotherapy & Counselling, Poulton-le-Fylde. Received 19-4-2016
The advert your team produced was well designed – it really demonstrated my business plan. The sales experience was amazing too. Whilst very much a 'team effort', special thanks go to Zara and Danielle.
Care Agency Owner - Leeds. Received 24-3-2016
Working with you was a very good experience. Your team were very fast, efficient and knowledgeable. The website is excellent and has already gained me clients.
In particular, I would like to thank Katy for her help and excellent service. I would recommend your service to all businesses.
Philip Castle - PCA Services, Dartford. Received 9-3-2016
We've received an excellent level of communication and service and would certainly recommend your service to other Funeral Directors.
Funeral Director - Merthyr Tydfil. Received 3-2-2016
Your sales consultant Danny and his colleague Zara were both very helpful and professional. The service provided has been excellent.
Massage Therapist - Hemel Hempstead. Received 28-1-2016
By advertising on your network of GP sites we have seen an increased interest in AXA PPP, we receive around 5 to 10 leads per month (i.e. people who have completed a quote on our website or phoned to get a quote).
I've found working with your team very easy and enjoyable, I find I get a quick response to emails and any questions/requests for data are full of helpful detail. Thanks for all your help over the last year.
Healthcare Provider - Tunbridge Wells. Received 21-1-2016
With Zara and Dave's help we got everything sorted very quickly. The advert looks very good and I'm very pleased with it. An excellent service I'd be happy to recommend.
Estate Agent - Shepperton. Received 12-1-2016
The design is perfect and you do it within two weeks. Perfect! Your work and the process of it is brilliant – as is Sam, who kept me updated about progress and what to expect.
Home Care Provider - Banbury.
We were contacted by a very nice sales consultant, in fact everyone has been extremely helpful. I would certainly recommend your service to others.
Transport Services - Wick.
I made contact initially after seeing your details on Google. Everything was explained fully and carried out quickly with emails explaining each stage. For the space I have the design is perfect.
Reflexologist - Harlow.
I was impressed; Grant was very professional and Holly was very good at transmitting my message to the team and translating it into the advert. Very powerful.
Hypnotherapist - Ruislip.
I was asked to review our increasingly dated practice website. A potentially challenging task, which involved investigating not only the content and presentation of the site but also the provider. After contact with several providers, I chose Oldroyd Publishing Group. Their staff were exceptional - clear, responsive and reliable, with an approach enabling me to be as hands on or off as I wished. The result: a website that the practice and patient group are extremely happy with. Very many thanks.
Dr David Burton - Torrington Health Centre, Devon
Excellent service throughout. Time taken to explain each process. Genuine consideration given to me and any concerns I had. Warm professional and consistently understanding of my needs. Louise (sales consultant) was fantastic. She gave me time and space to process everything she told me. Very empathic and a true asset to the company.
Counsellor - Alloa.
With regards to our Direct Payment and Personalisation Guides for adults needing health and social care services, thank you for the excellent service received. From the beginning, your staff have been helpful, enthusiastic and responsive and have kept in regular contact during the planning, design and printing stage of the publication. It is clear to me that as an organisation you take customer care very seriously. I look forward to working with you on next year's edition.
Heidi Shearn - Business and Communications Manager, Children's and Adults' Services, Hounslow Council.
Thank you so much for a fantastic web service - I will recommend your dedication and superb service! Thank you so much for all you do for Purple Angel.
Jane Moore - Purple Angel.
What can I say? Excellent! I would like to thank you and your colleagues for your patient advice to me over the last few weeks, and for dealing with the many, many amendments and alterations without hesitation or question. You are truly a professional outfit, and it has been a pleasure doing business with you.
I would have no hesitation in recommending you to other business colleagues.
Tim Parker - Real Estate Inventories
We have had very positive feedback about our website. Some of the local practices have asked who we use so I have given them the your contact details. Credit where credit is due.
David Harding - Practice Manager, Parkside Medical Centre, Boston
Writing to just thank that you and your staff have been very helpful. Thank you very much for all your kind contribution in your support to your clients.
Your staff are always are very prompt in actioning our request and questions.
Thank you again!
Kanni Krishnan - Reception Manager, Chatfield Healthcare, Chatfield Road, London.
I have had great pleasure in working with your publishing company - one of the best publishing companies I have worked with. You have a very effective and tireless team. Your response time is amazing and very consistent.
Your prices are reasonable and your service is excellent. That is a combination of a successful company and your benchmark is fantastic. Having worked with your team I have come to appreciate how poor others are and how good you are.
Pharmacist - Bradford.
I found Oldroyd Publishing to be both transparent and amenable in their working practice. We were regularly sent lists of suppliers who may advertise and those who it was not corporately responsible to partner with were dealt with professionally. And in regard to the interaction and iterative process between us and Oldroyd, once again I found their company and staff to be professional, flexible and agreeable. The company were happy to work with us through any issues we had and were prompt in their responses and improvements.
Leaana Pitt - Web Team Manager, Customer Services (formerly Service Development Officer, Commissioning, ASC), Brent Council.
We are very positive about our new supply of Direct Payment Guides – feedback is good and we would be happy to recommend your organisation and service to other Local Authorities.
Kate Pottinger - Service Manager, Assessment & Support Planning, Lewisham Council.
It was myself that has had the pleasure of dealing with you and your company.
After initial enquiry we were promptly communicated with and had a suggested advert put together, a base advert which I found very helpful. We changed a few details around and again the service was quick and accurate and I felt neither rushed or pushed in getting the information to you. We are very pleased with the outcome of the advert and would like to thank you for your professional services to our company.
Manager - Physiotherapy & Sports Injury Clinic, Chichester.
I found the publishing process very smooth and received excellent service from your team, and Zara in particular was very good. She was always very polite and courteous even when she had to chase us for outstanding copy; she was a pleasure to deal with and made the process run very smoothly (despite some delays at our end which must have been difficult for her to manage). Your designers kept to our design brief very well and the publication has a very strong look and feel that shows it is a Gateshead Council publication. The amendment process was very quick and amends were always done thoroughly. Print arrived quickly after sign off and I was kept informed throughout. The guides are a very good standard and are of high quality, the online eBook is also a good feature. In short, I would certainly recommend the service we received from you to other councils.
Emma Richardson - Corporate Officer (Policy & Communications), Chief Executive's Department Gateshead Council.
Just wanted to say a huge thank you for expediting the updating of our new Practice Booklets so that we received them in time for our CQC visit. Your help in getting this done in time is very much appreciated. Superb service! Thank you again
Jan Spencer - Rother House Medical Centre
I'm very happy and, to be honest, CHUFFED with the web page. Bring on the clients! The handling of the website is very professional and completed in very good time. Emails were responded to in a quick manner.
A very happy customer.
Darren Byrne - Personal Training
I want to thank you for the way you dealt with my enquiry. It is always a true test of a company when things don't go according to plan and I must say you dealt with the matter with great diligence, honesty, transparency and above all integrity. I wish you every success with your business ventures as you build on those values.
Pharmacist - Bradford.
Staff have always been responsive and professional throughout our dealings with OPG, and all of our requests / amendments have been accommodated without fail.
The quality of the final product is of a very high standard and easily fits well with other corporate booklets - advertisers are also very relevant to our intended audience.
Overall we have found the experience of working with OPG excellent. I would have no hesitation in recommending you and your model to other public organisations.
Gordon Crighton - Operations Manager, Adults' Services, Ealing Council.
Just wanted to say a massive thanks for all your efforts in producing the guide; everyone here thinks it looks fantastic and Claudia (our referrals coordinator) is very excited as it means she's now got a brilliant catch-all bit of marketing that will cover a lot of bases when visiting clients or taking part in the marketplace days where we publicise our services.
Please pass on thanks to everyone involved in the production of the guide, in particular Zara for putting up with our constant tweaks and prodding us when deadlines slipped (at our end I hasten to add!) and Steve for his efforts in keeping us involved and in the loop early on. I really think it's going to be a brilliant addition to our marketing arsenal and look forward to getting it out there!
Maurice Elliot - Resource Coordinator, Ealing Mencap.
I would just like to say thank you for the great website you built for me. Before contacting Oldroyd Publishing about a new website, I bought two other websites that produced nothing except they looked good.
After a couple of months of you building my new website it started to produce work, I get around four to six enquiries a week and turn 70% of those enquiries into work. I think that is down to your website skills.
I have now asked you to build me another website for my new coating company.
Ray Sharpless - Owner, Cooper-Brett Contracts (Thanet Roofing Specialist)
Sorry for the delay in getting back to you regarding our Practice Website. Just two words really, simply brilliant! The content management system / interface is fantastic. Really easy to use - even for me! It seems far superior to our current site. A lot smoother, and a lot less clunky, it seemed to fail a lot for me, but that was probably just me and my PC!
Really pleased with new product and site - looks very professional. Its down to us now to smarten up and remove the old etc.
Please accept this email as confirmation to move over to the new site / content manager system as soon as your team permits.
Many thanks for all the help and efforts, it is very much appreciated,
Richard Nicholas - IT Manager, Hebden Bridge Group Practice.
I take this opportunity to express our heartfelt appreciation for the tremendous support both yourself and the wider team at The Oldroyd Publishing Group Ltd have provided to us for the past few years.
I think your support is exceptional and you are very professional. The requests are implemented almost instantly but more importantly you actually take upon yourself to guide us to improve the functionality as well as the aesthetics of the website, which clearly is your expertise but for us, it is a massive help.
I would recommend your services to anyone who wants a website set up and maintained.
Please convey my thanks to your team and i personally take this opportunity on behalf of Hartland Way Surgery to formally thank you for your help, support and guidance over the years, without which we would have most certainly struggled to achieve the various requirements expected from general practice.
Once again many thanks indeed
Rena Amin, Clinical Associate - Hartland Way Surgery.
I have been trying to get a website designed for about six years now but I have been regularly let down by the companies concerned and there has never been any wow factor. I had never opened a website and gone "Wow!" Well, that is until now.
It was great the way your team worked closely with me, taking me through the process one step at a time. I am no expert when it comes to website design but I knew what I was looking for, so to check its development online was great. Everyone who has seen the websites have said how great they are. Thank you very much for making me two great websites.
Richard Morgan - Director - All Green Cleaning Services Ltd (Cleaning, Hospitality, Catering)
Every person I dealt with during the sales and then the design process was very clear and concise and then delivered on exactly what was promised.
Well done all!
Financial Adviser - London SW15.
I must comment on the excellent level of service provided by yourselves. On each occasion that we have required assistance with updates to our website or general advice/guidance on related matters, your response has always been prompt and extremely professional. Keep up the good work!
Keith Roberts - Senior Partner - Town & Country Property Services
I thought it was time to write and express our appreciation of your fantastic efforts on our company's behalf.
Your flair and skills are clear to see in both our sites and the results we are getting in terms of ever-increasing enquiries and sales have completely exceeded our expectations.
We are especially pleased at how quickly you respond to our alterations and updates and of how you show such patience and understanding when dealing with us and our lack of in-depth knowledge of search engine optimisation etc.
We would willingly recommend your company's services to any business considering going online or switching over to yourselves to boost their turnover.
Keep up the good work.
Mike Dinmore - Marketing Director - Multiguard Solutions Ltd
Beatrice (who I spoke to second time round) was extremely helpful! Swift with responses and queries raised, explained the advertising deal and process clearly along with fantastic customer service along the way.
Thank you again!
Manager - Home Care Provider, London N3.
As a GP surgery we have used Oldroyd Publishing Group Ltd to design a website for our surgery and to keep it updated with new information. We have been extraordinarily happy with the excellent product and high level of service. Our surgery website looks better than I could have imagined and is performing very well in the search engines, which has led to more patients. I really couldn't possibly relay how pleased we've been with Oldroyd Publishing Group Ltd. If you are reading this review, consider yourself one of the lucky ones…you've found a truly talented, professional, honorable and reasonable web development company.
Nasir Abbas - Al-shafa Medical Centre.
I am so pleased with the whole thing; words can not express how I feel. Many, many thanks to you all for a job well done. You are the best.
Aroma Therapist - Poole.
Thank you once again, this time for helping us secure advertising space in the Church Street Surgery Publications. Our referrals have increased from all the practices with which we advertise, and I know your service is equally valued by the patients and GP practices.
Business Development Manager – The Rivers Hospital, Sawbridgworth.
We have recently had interviews and many of our candidates mentioned they had viewed our website; I specifically asked them how they found the website and without exception they stated that it was easy to use and very detailed and informative so just wanted to pass on my thanks for providing such a useful tool for us.
Sarah Hope - Practice Manager, Much Wenlock & Cressage Medical Practice
It has been a pleasure and honour to work with a team who are so professional, open to suggestions and who offered such a prompt and co-operative service whenever I have requested it. There are not enough superlatives to express the high regard I have for the Web Team at OPG.
Farhana Imran - Former Business Manager, The Upstairs Surgery
Please convey our thanks for the prompt service you have provided. The Care Quality Commissioners have already commented on how good the Sandy Lane website is and much of that is due to the professionalism at your end.
John C, PPG - Sandy Lane Surgery, Nottinghamshire.
I must say, the website you guys have created is perfect. The leaflet also matches this. It's been an enjoyable process and very easy. It's also very helpful that you are clued up with things like friends and family test, and automatically incorporated that onto our website. Well done to you all and I would certainly recommend you to any practice that are lost trying to find a good website creator.
Dr O A Syed - Stopgate Lane Medical Centre.
Just a quick note to say how pleased I was with the ad artwork and advertising feature you supplied. They both look very professional and get my message across simply and accurately.
Many thanks again.
Proprietor – Motoring School, Lowestoft.