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Data Protection Policy

Information about our organisation

Oldroyd Publishing Group Ltd, 15 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool, Lancashire FY4 5GU.

Oldroyd Publishing Group Limited, has three areas of speciality.

The first is the provision of a range of advertising sponsored print and web publications for G.P. surgeries.

The second is the provision of a unique website service on a pay-monthly basis, to a wide range and growing number of business categories.

The third is the provision of a social media management service to specialist sectors including GP and dental practices.

Our privacy policy covers Oldroyd Publishing Group Ltd and its websites:

Data Controller

Oldroyd Publishing Group Ltd

Web Sites

We also provide, host and maintain over 800 websites for local doctors and other businesses. Other websites are maintained for marketing purposes.

Compliance General Data Protection Regulation 2016

The General Data Protection Regulation (GDPR) is designed to address the processing of 'personal data'. Companies like Oldroyd Publishing Group Ltd do process personal data and the GDPR requires us to give our clients, or anyone who has contact with the company involving the processing of personal data, information about our data processing activities.

What are 'Personal Data' and 'Data Processing'?

'Personal data' is any information relating to a living individual from which he or she can be identified (eg. an address). Any form of recording, transferring, amending or deleting of personal data is classed as 'data processing'.

Types of processing

At OPG Ltd our data processing activities are very routine and typical of what you would expect with a company like ours. We need to record the contact details of our clients by means of computer databases and paper files. We record personal details provided by job applicants. We also occasionally need to make backup copies of our records. These records are erased or destroyed when it is no longer legally necessary for us to retain them. We do not release your details to third parties for marketing purposes. Telephone calls may be recorded for training and quality purposes. Data is only used for the purpose which it was originally supplied.

Retention of data

We keep personal data only for as long as is legally necessary. We will take reasonable steps to ensure that personal data is kept up to date and accurate. Any sensitive data recorded in paper form will be destroyed using a cross-cut paper shredder before being disposed of.

Third Parties

Your information will not be shared with any third party unless it is necessary to do so or to provide you with a service you have requested or have become entitled to as a client. We may occasionally share data with external associates who assist us in the provision of our services. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

If data is shared, we expect third parties to adhere and comply with the GDPR and protect any data of yours that they process. We do not permit any third parties to process personal data for their own reasons. Where they process your data it is for a specific purpose according to our instructions.

Security

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of personal data. Access to personal data is restricted to staff who need that access to perform their job function. Access to data stored within our company is strictly controlled using firewalls and other means. We are PCI compliant, as verified, in part, by monthly SecurityMetrics scans.

Information regarding website data collection and processing

Automatic Collection of Information

Our website 'Usage of Cookies' page contains information about the cookies used by our website, including those placed by Google to provide accurate analytics. This page also provides details of how to block cookies if required. Google anonymises the user activity data and does not store IP addresses.

The Web Server hosting our Website automatically collects audit logs of Website usage. These logs include the IP addresses of Website users. Web Server logs are used to monitor, measure, analyse, improve and troubleshoot services only. They are not published or passed to any third parties and are used solely to maintain service quality.

Data Collection and Purpose Specification

There are forms on some of our websites which allow users to pass personal data to ourselves or our clients. In every case, the purpose of the form is indicated clearly and alternative methods suggested.
We do not collect or use personal data for any purpose other than that stated clearly at the point of collection.

Disclosure and Visitor Choice

Visitors may fill in forms on our Website to disclose information. The purpose of these forms and their security level is clearly stated, and alternative methods of communication are suggested.

Confidentiality / Security

Each time a contact form which permits the transmission of personal data is used on one of our websites, the security level is stated clearly, and the possibility of interception by a third party is indicated.

Access to the personal data we may hold about you

You can ask us whether we are keeping personal data about you by sending postal mail to this address - Oldroyd Publishing Group Ltd, 15 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool, Lancashire FY4 5GU

Upon request we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed.

Privacy Compliance

Our privacy policy is compliant with the following instrument: General Data Protection Regulation 2016.

In order to demonstrate that our privacy policy accords with the above privacy instrument, we are subject to an Independent Data Protection Authority supervision

Independent Data Protection Authority supervision

Designation of the authority: United Kingdom Information Commissioner
URL: https://ico.org.uk
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, England SK9 5AF
Telephone: Enquiry/Information Line: 01625 545 745
Switchboard: 01625 545 700

 

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Name/designation: Karen Oldroyd
Address: Personnel Dept., Oldroyd Publishing Group Ltd, 15 Olympic Court, Boardmans Way, Whitehills Business Park, Blackpool, Lancashire FY4 5GU
Phone Number: 01253 608000
Email address: personnel@opg.co.uk

Data Protection Officer

When Should I Contact the DPO

  • To report if notified staff have not adequately dealt with a subject access request (including the correction of data) according to UK GDPR (UK General Data Protection Regulations)
  • To report if notified staff have not adequately dealt with a freedom of information request according to UK GDPR
  • To report a breach of data under UK GDPR

DPO Email address: dpo@opg.co.uk

Please include your preferred contact details along with your message to allow for a response.

If you are not satisfied with our response to your concern, you may wish to contact the United Kingdom Information Commissioner, https://ico.org.uk